1) Which of the following terms refers to the process of evaluating an employee’s current and/or past performance relative to his or her performance standards?
2) The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to ________.
3) Which of the following is NOT one of the recommended guidelines for setting effective employee goals?
4) SMART goals are best described as ________.
5) All of the following are reasons for appraising an employee’s performance EXCEPT ________.
6) In most organizations, which of the following is primarily responsible for appraising an employee’s performance?
7) Which of the following is most likely NOT a role played by the HR department in the performance appraisal process?
8) What is the first step in the appraisal process?
9) When designing an actual appraisal method, the two basic considerations are ________.
10) Which of the following is the easiest and most popular technique for appraising employee performance?
11) Which performance appraisal technique lists traits and a range of performance values for each trait?
12) Wilson Consulting is a management consulting firm with seventy employees. As associate vice president of marketing, Suzanne Boyle is responsible for conducting performance appraisals of the twelve employees under her direct supervision. Suzanne plans to use a graphic rating scale to evaluate the performance of her subordinates.
Which of the following, if true, best supports the argument that a graphic rating scale is the most appropriate performance appraisal tool for Suzanne to use?
13) All of the following are usually measured by a graphic rating scale EXCEPT ________.
14) Which performance appraisal tool requires supervisors to categorize employees from best to worst on various traits?
15) The most popular method for ranking employees is the ________ method.
16) Kendra needs to rate five of her subordinates. She makes a chart of all possible pairs of employees for each trait being evaluated. Then, she indicates the better employee of each pair with a positive symbol on the chart. Finally, she totals the number of positive symbols for each employee. Which method of performance appraisal has Kendra most likely used?
17) Which performance appraisal tool is being used when a supervisor places predetermined percentages of ratees into various performance categories?
18) John, the supervisor of the manufacturing department at a computer firm, is in the process of evaluating his staff’s performance. He has determined that 15% of the group will be identified as high performers, 20% as above average performers, 30% as average performers, 20% as below average performers, and 15% as poor performers. Which performance appraisal tool has John chosen to use?
19) Which of the following measurement methods is similar to grading on a curve?
20) Which of the following is one of the primary complaints regarding the use of the forced distribution method for performance appraisals?