M09/10 Quiz: Chapter 9 and 10 Quiz
Codes of conduct can best be described as:
all of the above
A job description should include all of the following except:
gender and age preference.
__________ principles judge the ethics of a particular situation by the consequences of that action.
__________ training alerts people to policies, regulations, and laws that establish acceptable behavior within a company.
A predictor of correlation between employment applicant test results and future job performance is known as ____________.
The purpose of compensation is to ______, ________, and ________ employees.
develop, promote, reward
distinguish, reward, retain
attract, develop, reward
attract, develop, retain
The most appropriate statement that encompasses the total purpose of employee training would be: ____________.
Training creates an improved today and tomorrow
Work today, train tomorrow
Training helps people
I’m doing what I was trained to do
____________ begins where recruiting ends.
No simple set of rules tells us how to behave morally or ethically in all situations; therefore, there is a need for a(n):
chain of command.
code of ethics.
To determine whether or not to hire from within the organization or externally, managers should compare __________ and _________.
desires, career potential
When an individual makes decisions without a moral and ethical base, he or she is adrift and may rely solely on:
organization restructuring and design.
standing and single-use plans.
self-interest and economics.
leadership and power centralization.
An arbitrator’s decision following a formal grievance process is ____________.
merely a recommendation
In order to make organizations socially responsible, ____________ must dedicate time and money.
All of the following are components of the appraisal system except:
The term “glass ceiling” refers to:
invisible barriers of discrimination that involve the physical environment of the company.
invisible barriers of discrimination that prevent managers from advancing employees.
invisible barriers of discrimination against unprotected groups.
invisible barriers of discrimination that block protected groups from advancing into upper management.
Generally, employment interview questions that ask about age or marital status are considered ____________.
within an unstructured interview format
As a warning to superiors attempting to set an ethical example for others, ____________ speak louder than ____________.
The assignment of conducting the in-depth interview normally will be granted to the ____________.
Director of Personnel
applicant’s reporting superior
Which of the following is a characteristic for a code of ethics?
They serve as a visible guideline for behavior at all levels.
They provide an unchallenging basis for firing an unethical employee.
They protect all personnel from the pressures of the market, which may lead to unethical behavior.
all of the answers are correct
Pre-employment physical examinations can be used for all the following except:
excuses for not hiring
prevention of insurance fraud claims
certification of physical capabilities