Review the following conversation:
Marcy: Dana, can I talk to you for a couple of minutes? We’ve been roommates for two years and I think I have a time management problem. I just don’t get enough done in a day. What do you think?
Dana: Tell me more. How did you decide that you have a problem?
Marcy: I never get everything done on my to-do list. The more I get done, the more I end up adding to the list.
Dana: What would solving the problem look like to you?
Marcy: Well, I’d get everything done on my list.
Dana: Is that realistic?
Marcy: It’s not, but what else am I going to do?
Dana: What else can you do that will help? Can you work with an advisor? Use a scheduling program?
This is an example of coaching. Describe the process of coaching and explain why is it important for managers to be effective coaches.